operation manager - resource planning (technology company) in Hong Kong

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job details

posted
location
hong kong
specialism
administration & business support
job type
permanent
salary
HK$ 35,000 - HK$ 45,000 per month
reference number
91M0088877_1528446274
contact
justin chiu, randstad hong kong
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job description

Operation Manager, Resource Planning – Leading Technology Company


Job responsibility:

  • Proactively manage the Workforce Management solution ensuring effective resource planning, implementation and use across the delivery teams in Hong Kong and the Philippines
  • Support Workforce Management and reports against current and future resource demand to the Delivery Support management team
  • Liaise with the Data Analyst team developing Workforce Management reporting as required
  • Provide Management Information reports on all aspects of Workforce Management System
  • Recommend overall allocation of resources to the different Capabilities
  • Proactively develop partnership relationships with internal users anticipating and providing solutions to user needs
Requirement:

  • Degree holder or above, preferable in Computer Science, Information Technology or related disciplines
  • A minimum of 5 years experience in manpower planning and management
  • Ability to demonstrate results, which reflect both quality delivery as well as ability to plan for and accommodate high and sometimes inconsistent volumes of calls
  • Good understanding of resource planning statistics and systems
  • Excellent analytical and statistical skills and experience
  • Good leadership, analytical, inter-personal and problem solving skills
  • Positive attitude, fast-learning, energetic, able to perform in challenging environment
Interested parties, please click "Apply" to complete the application process. You can also contact Justin Chiu send resume to Justin.chiu@randstad.com.hk for further conversation. Justin is interested to connect with talents within industry for job opportunities.