operation manager - change & management (45k - 55k) in Hong Kong

kelvin chu, randstad hong kong
job type
HK$ 45,000 - HK$ 55,000 per month

job details

hong kong
information technology
job type
working hours
HK$ 45,000 - HK$ 55,000 per month
reference number
kelvin chu, randstad hong kong
+852 2232 3411
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job description

about the company.

Our client is a well-established MNC. To cope with their expansions, currently they are looking for an Operation Manager who will be responsible to support their APAC business. Candidates with consultant/business analyst/process management background and data analysis experience would be a big plus for this position.

about the job.

  • Work closely with Finance, Business Intelligence, and CS Ops teams to better understand business needs and trends across the teams/projects in APAC
  • Analyze the performance data to develop and implement continuous improvement strategies based on those data and trends (e.g. Investigating and hypothesizing low APAC yields and understanding fundamental root causes, then implementing service level improvements or workflow modification)
  • Act as the focal point of project delivery to ensure the process and quality is able to match the agreed standards
  • Participate in process improvements and driving the implementation of process best practices
  • Involve in on-demand analytics from the GMs/Finance team, commercial incentives and rewards mapping and creation

skills & experiences required.

  • Bachelor Degree or above in Business Administration/Computer Science or related discipline
  • 5+ years of relevant experience with consulting/business analysis/process or project management background
  • Ability to optimize complex processes, systems, or organization
  • Strong problem-solving and implementation skills, in addition with analytical and data processing capabilities
  • Passion in operation and process management with a relentless drive to constantly evolve and improve
  • Strong communication skill and proficient in spoken and written English is a must, Mandarin speaking is a plus
  • Existing HK Visa holder will also be considered

about the benefits.

  • Performance Bonus
  • 15 Days Annual Leave
  • Medical Insurance
  • 5 Days Work

If you’re interested in this exciting opportunity please don’t delay and click APPLY NOW or for more information you can reach out to Kelvin Chu on kelvin.chu@randstad.com.hk


no additional skills required


no additional qualifications required

educational requirements

Bachelor Degree