operation assistant - banking team in Kwun Tong

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job details

kwun tong
job category
job type
reference number
charles lai, randstad hong kong
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job description

About the job

  • Support the daily operation of Dispute Team to provide quality and efficient services in processing the credit card dispute.
  • Provide and deliver of consistent, professional and superior customer experience on credit card charge back processing.
  • Support credit card dispute handling in according to Scheme rules and regulations.
  • Support the daily administration work in handling the dispute cases (including entries preparation, MI preparation and letter preparation/generation)
  • Handle daily administrative works and perform data entry, filing , customer enquiries
  • Assist daily operations activities including data inputting
  • Follow data checking procedures to ensure data accuracy
  • Provide administrative support to team
  • Prepare batch for scanning
Skills & experiences required
  • High Diploma / Associate / Degree in any disciplines
  • Passion for the banking industry
  • Proficient in computer skills including MS Word, Excel, PowerPoint and Chinese word processing;
  • Good command of spoken and written English and Chinese

If you are interested in this position, please click link to apply. If you would like to know more about this role, please contact Charles Lai at +852 2232 3417 for confidential conversation.