operation/ area manager - beauty/ fashion in Hong Kong

posted
contact
perry cheung, randstad hong kong
job type
permanent
salary
HK$ 25,000 - HK$ 32,000 per month

job details

posted
location
hong kong
specialism
human resources
job type
permanent
working hours
Full-Time
salary
HK$ 25,000 - HK$ 32,000 per month
experience
3 years
reference number
91M0155027_1618385714
contact
perry cheung, randstad hong kong
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job description

about the company.

Our client is a sole distributor for various global beauty/ fashion wearing products in Hong Kong. They are now looking for a Retail trainer to join their family. Functionality, elegant branding and wide range of assortment are what they proud of. The Retail Trainer is expected to ensure the best customer experience is offered in different stores.

about the team.

You will report directly to General Manager and CEO in Hong Kong. You will contribute most of your time to understand the retail staff’s challenges and customer’s preferences. In the local setup, you will be responsible for 5-10 stores. Our client is keen to groom you into a Retail Manager, so they are open to candidates who are currently a Store Manager / Field Coach / Store Operations Manager.

about the job.

  • Design and implement training plans to ensure retail excellence; including but not limited to store operations SOP, customer service, selling, customer journey and clientele
  • Set up KPIs to drive and track sales performance and customer satisfaction
  • Consistently provide feedback and coaching on the field
  • Handle customer complaints and implement training plans
  • Regular classroom training and store visits

skills & experiences required.

  • Degree in Human Resources, Business or any other relevant disciplines
  • At least 3 years of experience in Retail Training / Field Coaching in lingerie, fashion, beauty, accessories
  • Open to candidates who are currently Store Manager/Store Operations Manager or relevant positions
  • Strong communication and presentation skills
  • Willing to travel amongst HK Island, Kowloon and New Territories
  • Proficient in English and Mandarin, Native in Cantonese is a MUST

Interested parties, please apply directly with your resume, current and expected salary package. Feel free to reach out to perry.chung@randstad.com.hk if you have any questions.



skills

no additional skills required

qualification

no additional qualifications required

educational requirements

Bachelor Degree