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summary

hong kong
randstad hong kong
HK$20,000 - HK$25,000 per month, bonus
permanent
full-time

specialism
insurance
sub specialism
operations
reference number
91M0201703_7475796125781649899

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job details

about the job

You will handle distributor enquiry on aspects of Underwriting, Policy Administration and Claims.
You will provide excellent end to end service with a positive customer mindset.
You will identify distributors’ needs, clarify information, research every issue and provide solutions.
You will build sustainable relationships and engage distributors.
You will anticipate escalation and take over calls when needed.
You will prepare monthly/ annual results and performance reports.

skills & experiences required

You are a Bachelor Degree Holder or above
You have 1-2 years of experience in customer contact / service center in insurance / financial industry
You have strong interpersonal, communication and influencing skills

...

about the job

You will handle distributor enquiry on aspects of Underwriting, Policy Administration and Claims.
You will provide excellent end to end service with a positive customer mindset.
You will identify distributors’ needs, clarify information, research every issue and provide solutions.
You will build sustainable relationships and engage distributors.
You will anticipate escalation and take over calls when needed.
You will prepare monthly/ annual results and performance reports.

skills & experiences required

You are a Bachelor Degree Holder or above
You have 1-2 years of experience in customer contact / service center in insurance / financial industry
You have strong interpersonal, communication and influencing skills

key responsibilities
Officer, Customer Service Centre
experience
1 year
skills
Customer Service, Call Centre, Life Insurance, IIQE I, III and V
qualifications
you have 1-2 years of experience in customer contact / service centre
education
Associate Degree/Diploma

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getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility to work in Hong Kong SAR.
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
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jeremy wong

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officer, customer service centre.

job details

key responsibilities

experience

skills

qualifications

education

the application process.

apply with randstad.

we’ll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

get in touch

jeremy wong

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