loyalty program manager, strategy & digital operations in Causeway Bay

posted
contact
scarlett chan, randstad hong kong
job type
permanent
salary
HK$ 38,000 - HK$ 48,000 per month

job details

posted
location
causeway bay
specialism
marketing, digital & PR
job type
permanent
working hours
Full-Time
salary
HK$ 38,000 - HK$ 48,000 per month
experience
5 years
reference number
91M0149690_1602892808
contact
scarlett chan, randstad hong kong
add to saved jobs print

job description

Loyalty Program Manager, Strategy & Digital Operations

Our client is a sizable corporate in Hong Kong. With a successful loyalty program, they are looking for a Manager to join the department for strategy development and digital operations.


about the team.

  • Report to the Head of Loyalty Program
  • A team of 12 people
  • Fast-moving and dynamic working environment

about the job.

  • Plan and lead the overall operation for the loyalty program
  • Identify potential partners for new rewards and offers
  • Develop the points and rewards collection and redemption flow and customer journey
  • Evaluate the digital redemption journey and provide suggestions to improve the user experience
  • Plan and develop marketing communications strategies to promote the loyalty program

skills & experiences required.

  • Degree holder of Business Administration, Marketing, Communications or related discipline
  • 5+ year of marketing/operations experience in renowned loyalty programs/e-commerce platforms
  • Excellent interpersonal skills
  • Excellent communications in English, Cantonese and Mandarin

Interested candidates, please click APPLY NOW or send your updated resume to Scarlett Chan at scarlett.chan@randstad.com.hk

skills

e-commerce, m-commerce, ecommerce, mcommerce, digital platform, loyalty program, redemption program, app platform, reward program, merchant offers

qualification

no additional qualifications required

educational requirements

Bachelor Degree