loans processing, checker - chinese bank in Hong Kong

posted
contact
shirley shao, randstad hong kong
job type
permanent
salary
HK$ 35,000 - HK$ 40,000 per month

job details

posted
location
hong kong
specialism
banking & financial services
job type
permanent
working hours
Full-Time
salary
HK$ 35,000 - HK$ 40,000 per month
reference number
91M0140517_1574911108
contact
shirley shao, randstad hong kong
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job description

about the job

Our client is a leading Chinese Bank group with strong presence in HK.


about the job

  • Closely monitor the team on day to day basis to ensure all SLA's are met and any exception are immediately escalated for resolution
  • As a checker role in drawdown and rollover processes
  • Be the SME - Handle complex Process related queries and clarifications from the Team members
  • Manage process escalations from internal/external customers
  • Implement and maintenance of SOPs, process/policy change management, training of new joiners and ongoing training of existing Team.
  • Should have an eye for detail to ensure all documents are processed and reviewed correctly.
  • Ensure timely escalation to the management as and when required
  • Motivate and support the Team Members to meet their Goals and Objectives. Self-motivated and flexible with working hours.
  • Identify and drive Process improvements and other initiatives.
  • Strong communication skills with the ability to communicate at all level
  • Ensure backups/ team depth is on the high side with production backups identified & trained on critical work queues

skills & experiences required

  • Bachelor's degree with a minimum of 6 + years of relevant or lending service work experience preferably in a back office/financial industry
  • Experience in loan operations, Syndicated loans, bilateral loans, loan servicing, loan settlement, Etc
  • Strong problem solving and investigative skills to undertake analysis, resolve issues/problems related to the process
  • Strong risk & control mind-set
  • Experience in driving small to medium sized projects with strong results
  • Strong people and performance management skills.
  • Good command in written and spoken English and Chinese (Putonghua is preferred)
  • Candidates with knowledge of payment system like SWIFE an added advantage
  • Proficient in Microsoft Office application


To apply online, please click on the link below. Alternatively, for a confidential discussion please contact Shirley Shao on + 852 2232 3414 or email: shirley.shao@randstad.com.hk

skills

loan operations, Syndicated loans, bilateral loans, loan servicing, loan settlement, Etc

qualification

loan operations, Syndicated loans, bilateral loans, loan servicing, loan settlement, Etc

educational requirements

Bachelor Degree