lead business analyst(avp).

about the company.
Global reinsurance company

about the team.

You will play a pivotal role in driving transformative initiatives & enhancemenet for the company system e.g Salesforce CRM, operational system. This position offers an exciting opportunity for an individual contributor with a keen eye for detail and a passion for leveraging technology to enhance business processes.

• Collaborate with stakeholders to gather and analyze requirements for system enhancement (Salesforce CRM, internal operation system)
• Understand entire Sales lifecycle leveraging best practices and facilitating enhanced business metrics across multiple platforms
• Liaise with business group representatives (regional & local) and stakeholders to help identify opportunities of existing processes leveraging technology tool sets supporting the end to end client lifecycle
• Apply business acumen to help define and improve business process flow in the CRM and connecting platforms (through definition of best practices, generate ideas for improvement and management of special projects)
• Translate business needs into technical requirements and solutions and work closely with internal technical team and external vendors to come up with the best outcome
• Assist in the implementation and testing of CRM system changes and updates.
• Provide training and support to end users on new system functionalities.

• Bachelor's degree in Business Administration, Computer Science, or a related field.
• Proven experience as a Business Analyst lead or similar role
• Ability to work effectively as an individual contributor.
• Ability to drive the initiative and changes
• Strong analytical and problem-solving skills.
• Proficiency in Salesforce CRM and related technologies.
• Excellent communication and interpersonal abilities.
• Candidates from consultancy/ service providing backgrounds are welcome.

interested party please apply directly or share your updated resume to Cheryl.lau@randstad.com.hk