kyc, operation officer - international fintech company in Hong Kong

posted
contact
shirley shao, randstad hong kong
job type
permanent
salary
HK$ 17,000 - HK$ 20,000 per month

job details

posted
location
hong kong
specialism
banking & financial services
job type
permanent
working hours
Full-Time
salary
HK$ 17,000 - HK$ 20,000 per month
reference number
91M0135603_1562558159
contact
shirley shao, randstad hong kong

job description

about the company

Our client is a US based international Fintech company with strong presence in HK.



about the job

  • Review applicants’ information and documents, using a combination of internal and external

    policies and tools.
  • Approve/decline/add requests for the applicant to provide additional information/documents that

    will help reconsider the application.
  • Review on various service requests (withdraw, opt-in card, additional payment methods) and

    existing accounts as activity increases, in order to reinforce KYC protocols.
  • In charge of applications of customers registration including an analysis of customers’ personal details, looking for unusual patterns, and communicating directly with customers when relevant.
  • Work closely with Risk, Sales, Customer Care and other internal teams.

skills & experiences required

  • Bachelor’s degree
  • High attention to details and patterns with strong analytical skills
  • Service-oriented approach with great communication skills
  • Experience of working in the payment industry/risk management/KYC roles is a big advantage
  • General knowledge of computers and Microsoft Office applications
  • Immediate availability is preferred
  • Fresh graduates are welcome


To apply online, please click on the link below. Alternatively, for a confidential discussion please contact Shirley Shao on + 852 2232 3414 or email: shirley.shao@randstad.com.hk

skills

payment, kyc, bank, financial, risk management, customer service, customer care, English

qualification

payment, kyc, bank, financial, risk management, customer service, customer care, english, operation

educational requirements

Bachelor Degree