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job details

summary

    job details

    about the company.

    • My Client is a one of the top bank in the world

    about the team.

    • Well established team-oriented environment.

    about the job.

    • Responsible for troubleshoot and problem solve PC related hardware, Printer and software issues
    • Provide installation and problem solving for computer related task such as network, systems, printers, software and hardware
    • Provide dealerboard system support and daily office automation system support
    • Perform IT help desk function by answering supports calls in a shift arrangement
    • Follow-up on user purchase and services subscription request
    • IT inventory, documentation and procedure update
    • PC, LCD, printer internal relocation
    • Internal video conference meeting setup and troubleshoot
    • Any required ad-hoc tasks

    skills & experiences required.

    • Proven experience as a help desk technician or other customer support role
    • Tech savvy with working knowledge of office automation products, AV conference system.
    • Good understanding of computer systems, mobile devices and other tech products
    • Ability to diagnose and resolve basic technical issues
    • Proficiency in English
    • Excellent communication skills
    • Customer-oriented and cool-tempered

    Interested parties, please click “Apply Now” or contact Christal Wong at christal.wong@randstad.com.hk

    about the company.

    • My Client is a one of the top bank in the world

    about the team.

    • Well established team-oriented environment.

    about the job.

    • Responsible for troubleshoot and problem solve PC related hardware, Printer and software issues
    • Provide installation and problem solving for computer related task such as network, systems, printers, software and hardware
    • Provide dealerboard system support and daily office automation system support
    • Perform IT help desk function by answering supports calls in a shift arrangement
    • Follow-up on user purchase and services subscription request
    • IT inventory, documentation and procedure update
    • PC, LCD, printer internal relocation
    • Internal video conference meeting setup and troubleshoot
    • Any required ad-hoc tasks

    skills & experiences required.

    • Proven experience as a help desk technician or other customer support role
    • Tech savvy with working knowledge of office automation products, AV conference system.
    • Good understanding of computer systems, mobile devices and other tech products
    • Ability to diagnose and resolve basic technical issues
    • Proficiency in English
    • Excellent communication skills
    • Customer-oriented and cool-tempered

    Interested parties, please click “Apply Now” or contact Christal Wong at christal.wong@randstad.com.hk