about the company.My client is a private equity company, focusing on the north east asia market. They're looking for an IT Support Specialist to join their Hong Kong office. about the job.Act as first contact point on any IT incidents. Resolve IT issues in a timely manner. Manager Microsoft Exchange Server, Active Directory, O365 administration. Troubleshoot and setup laptops, conferencing equipments, mobile devices, network devices, routers and switches, etc. Take part in optimizing the SOP and IT policy. Provide basic training to end user on applications and devices. Work closely with external vendors to ensure seamless infrastructure service delivery. skills & experiences required.Bachelor's degree in Computer Science, Computer Engineering, Information System, or relevant disciplines 3+ years of experience in providing L1 and L2 IT infrastructure management or support, ideally from the financial services sector. Hands-on experience in user access control (i.e., Active Directory). Experienced in supporting and administering O365. Familiar with network configuration, Cisco routers and switches. Experienced in Enterprise systems, such as Outlook, OneDrive, Teams, SharePoint Interested parties, please submit your profile by clicking "apply". Alternately, you can reach out to Brian Law at email@example.com, or on WhatsApp at +852 6275 7519.