it support specialist - financial services (40k - 50k) in Hong Kong

kelvin chu, randstad hong kong
job type
HK$ 40,000 - HK$ 50,000 per month

job details

hong kong
information technology
job type
working hours
HK$ 40,000 - HK$ 50,000 per month
reference number
kelvin chu, randstad hong kong
+852 2232 3411
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job description

about the company.

Randstad is working with a well-established FS Institution in Hong Kong who are currently looking for an experienced IT Support Specialist and the right candidate will be responsible to support their APAC offices. Good thing is FS/Banking background is *NOT* a must for this position.

about the job.

  • Work closely with IT Manager and participate in providing established guidance, recommendations, and solutions in the use or selection of various hardware and software products to be in accordance with company IT policy
  • Involve in managing & supporting Microsoft O365, Exchange Server, Active Directory, etc.
  • Setup and troubleshoot various technical equipment such as servers, laptops, video application support, conferencing systems, IP phone, and mobile devices, etc.
  • Manage and assign tasks to 3rd party vendors and ensure timely responses on technical issues
  • Prepare and provide user training on the use of approved applications
  • Update weekly statistics and status reports

skills & experiences required.

  • Associate Degree or above in Computer Science or related discipline is preferred
  • 4+ years of relevant experience in L1/L2 technical support
  • Familiarity with distributed computing environment concepts; local and network-based user and group accounts and permissions; and experience in Microsoft Active Directory
  • Experience in supporting Microsoft Office O365 for the Enterprise such as Outlook/OneDrive/Teams/SharePoint, etc. is preferred
  • Experience in mobile devices and Cisco network devices and systems
  • Good problem solving and analytical skills
  • Fluent in spoken English and Cantonese
  • Candidates who with less year of experience but able to speak Fluent English will also be considered

about the benefits.

  • 15 Days Annual Leave
  • Performance Bonus (Average 2-3 Months Salary)
  • Medical Insurance
  • 5 Days Work

If you’re interested in this exciting opportunity please don’t delay and click APPLY NOW or for more information, you can reach out to Kelvin Chu at


no additional skills required


no additional qualifications required

educational requirements

Associate Degree/Diploma