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summary

hong kong
randstad hong kong
permanent
full-time

specialism
information technology
sub specialism
infrastructure, network design & support
reference number
91M0200604_4027814136993920678

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job details

about the company.
Our client is one of the world’s biggest fashion companies based in the US. They own several global iconic brands. In order to provide excellent technical support service to end users within the office, they are currently looking for an IT Support lead to manage the service desk team
...

about the job.

Manage a team to provide first-line user support for Hong Kong and APAC offices
Dispatch user calls to appropriate technicians for timely resolution
Assist AV/VC meeting setup
Maintain the stability of system and Server
Provide user training on applications and systems

skills & experiences required.

Higher Diploma or above in Computer Science or relevant disciplines
3 - 5 years experience in providing technical support in multinational environments
Hands-on experience in desktop/server hardware, network administration, O365, Active Directory, video conferencing tools
Good Command of Cantonese, English and Mandarin
Experience in leading a service desk team is desirable

Manage a team to provide first-line user support for Hong Kong and APAC offices
Dispatch user calls to appropriate technicians for timely resolution
Assist AV/VC meeting setup
Maintain the stability of system and Server
Provide user training on applications and systems

skills & experiences required.

Higher Diploma or above in Computer Science or relevant disciplines
3 - 5 years experience in providing technical support in multinational environments
Hands-on experience in desktop/server hardware, network administration, O365, Active Directory, video conferencing tools
Good Command of Cantonese, English and Mandarin
Experience in leading a service desk team is desirable

skills
no additional skills required
qualifications
no additional qualifications required
education
Associate Degree/Diploma

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getting you registered.
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compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
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ray chan

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it support lead - us fashion company.

job details

skills

qualifications

education

the application process.

apply with randstad.

we’ll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

get in touch

ray chan

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