Based in London, our client is a professional service provider with businesses in more than 30 countries. To cope with daily IT operations , they are now looking for an experienced IT Support Engineer to join their growing IT Team to provide regional user support and be involved in global IT project implementation. about the job.
- Provide level 1 & 2 technical support
- Identify and resolve computer, system, and network issues
- Assist with system and network administration tasks
- Liaise with external vendors to ensure service quality
- Support global IT project implementation
skills & experiences required.
- Higher diploma holder or above in Computer Science or related disciplines
- At least 2 years of working experience in user and desktop support
- Experience in Windows Server, Active Directory, VMWare & O365 is preferred
- Holder of CCNA/MCSE/MCSA is preferred
- Good command of English, Cantonese and Mandarin
- Knowledge of the ITIL would be a great advantage