about the company.
Randstad is currently working with a well-established MNC who are currently looking for an IT Support Engineer to join their business.
about the job.
- Serve as one of the first points of contact for end-users seeking technical assistance around software and hardware etc.
- Work closely with other IT Teams and responsible for the IT operations and support of projects such as handling incidents or service requests and ensuring SLA is being adhered
- Participate in system maintenance and monitoring of server performance
- Involve in IT procurement, governance & compliance, and 3rd party vendor management
skills & experiences required.
- 1-2 years of relevant experience in similar functions/roles such as technical support/service desk etc.
- Solid experience in supporting Microsoft O365, Active Directory, Windows OS, Windows Server, etc.
- Sound knowledge of networks, switches, routers, firewalls, etc.
- Good communication skills and manner
- Proficient in spoken and written both English is a must; existing HK Work Visa holders will also be considered
If you’re interested in this exciting opportunity please don’t delay and click APPLY NOW or for more information, you can reach out to Kelvin Chu on firstname.lastname@example.org...