it support analyst in Hong Kong

posted
contact
cheryl lau, randstad hong kong
job type
permanent
salary
HK$ 25,000 - HK$ 35,000 per month

job details

posted
location
hong kong
specialism
information technology
job type
permanent
working hours
Full-Time
salary
HK$ 25,000 - HK$ 35,000 per month
reference number
91M0154902_1617880188
contact
cheryl lau, randstad hong kong
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job description

about the job.

  • Provide 1st level helpdesk and technical support
  • Perform daily routine tasks to ensure system stability
  • Ensure all desktop PCs are matching with Group IT team standard guideline
  • Work with Group IT team on user account management and issues related to it
  • You will need to assist in system and software upgrade activities
  • To assist in BCP tests and DR drills
  • participate in ad hoc projects if needed
skills & experiences required.
  • Degree in Computer Science or Information Systems preferred
  • 2 years or above of hands-on experiences in the IT user support roles, banking experience preferred
  • Experience in office relocation projects would be a plus
  • Fluent in spoken and written English
  • Technically proficient in Windows Server
  • Strong IT control mindset and familiar with regulatory IT requirements
  • Strive for efficiency and able to work independent

skills

no additional skills required

qualification

no additional qualifications required

educational requirements

Bachelor Degree