about the company.
Our client is a reputable luxury fashion brand from Italy. They have a strong global presence with operations in more than 20 countries. To cope with their business needs, they are now looking for an IT Support Analyst to provide user support to internal users and take part in regional IT enhancement projects.
about the job.
- Provide tier 1 & 2 technical support to end users
- Perform troubleshooting on hardware and software issues
- Assist in VC meeting setup
- Maintain good relationship with local vendors
- Take part in regional IT upgrade projects
skills & experiences required.
- Higher diploma or above in Computer Science and Information Systems or equivalent
- At least 1-2 years’ experience in providing end-user support
- Candidate from retail background will be an advantage
- Knowledge of the POS system will be an advantage
- Good command in spoken of Cantonese, English, and Mandarin