it services manager (vendor management) - financial services in Hong Kong

posted
contact
debby lau, randstad hong kong
job type
permanent
salary
HK$ 70,000 - HK$ 80,000 per year

job details

posted
location
hong kong
specialism
information technology
job type
permanent
working hours
Full-Time
salary
HK$ 70,000 - HK$ 80,000 per year
experience
8 years
reference number
91M0152082_1610355461
contact
debby lau, randstad hong kong
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job description

About the company:

You will be joining a well-reputable Financial Services company with a sizable IT department. To expand the department, they are looking to set up a new team to focus on IT services and vendor management to fulfill the business needs. Therefore, they are creating a new headcount and are looking for an experienced talent to look after the IT services and vendor management. About the job:
  • Set up the team and to direct the team strategy, processes, and policies to centralize the IT vendor management for the IT department
  • Manage the relationship and partnership with the internal stakeholders and external IT services providers to ensure smooth delivery and effective communication
  • Manage a team of 3-4 members and to set up KPIs and monitor the team performance
  • Collect and resolve all vendor-related problems and prepare documents and reports to the senior management
  • Identify improvement areas for vendor management process and work closely with relevant stakeholders to prepare solutions (e.g. quality, cost and efficiency).
  • Work closely with relevant IT functional areas to monitor contractual agreements of IT service providers (service review meetings, renewal).
  • Propose process enhancement regarding operational efficiency across the entire value chain of IT delivery service.
Skills & experiences required:
  • At least 8 years of relevant work experience in IT vendors management, preferably within the financial services industry
  • Great knowledge of the latest technologies which include but not limited to cloud technology, IT security, and fin-tech
  • Excellent Knowledge in RFP andSLA
  • Familiar with design and preparation of cost management and operation reports
  • ITIL certification holder will have an advantage
  • Excellent negotiation skills, communication skills, and stakeholder management skills

To apply online please click the 'apply' button below. For a confidential discussion about this role please contact Debby Lau on +852 2232 3498 or via debby.lau@randstad.com.hk

skills

ITIL

qualification

ITIL

educational requirements

Bachelor Degree