it manager in Hong Kong

posted
contact
victor tsang, randstad hong kong
job type
permanent
salary
HK$ 40,000 - HK$ 50,000 per month

job details

posted
location
hong kong
specialism
information technology
job type
permanent
working hours
Full-Time
salary
HK$ 40,000 - HK$ 50,000 per month
reference number
91M0154057_1618299836
contact
victor tsang, randstad hong kong
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job description

responsibility:

  • Provide technical advice and support to business users, application teams, vendors, and external partners.
  • Manage and monitor the performance of the outsourced IT Helpdesk team to deliver prompt, effective, and friendly support to end-users. Standardize processes and procedures.
  • Provide technical support to business units on internal and external events and meetings.
  • Lead IT projects and initiatives. Instruct vendors to sustain system environments and exercise quality control.
  • Maintain the inventory of computer assets and software licenses.
  • Monitor system capacity and vendor service utilization, identify opportunities to optimize and streamline, champion changes to best utilize resources, and provide an efficient workplace for users.
  • Integrate system and information security in the design, implementation, and sustainment of technology solutions, especially for end-users solutions.

requirements:

  • University degree holder in Computer Science or related disciplines.
  • Minimum 8 years of relevant hands-on experience in multiple areas, if not all, in IT end-user services delivery and team management, Microsoft Office 365 administration and support, end-user hardware and software, Windows and Linux platform management and upgrade, network, firewall, and IT security etc.
  • Certificate on Microsoft products, network, OS platform, IT security, PMP, ITIL is preferred.
  • Strong customer service and continuous improvement mindset. Able to drive and deliver changes to add value to the business.
  • Sound project management and IT service management skills. Experience in outsourcing and vendor management.
  • Has curiosity and competency to pick up skill-set in unfamiliar technology areas.

If you're interested in this exciting opportunity please don't delay and click APPLY NOW or for more information, you can reach out to Victor Tsang on victor.tsang@randstad.com.hk







skills

no additional skills required

qualification

no additional qualifications required

responsibilities

about the company.

My client is a well established company with around 100+ employees in the business who is recognized as one of the leaders in their own industry. To cope with their expansions in Hong Kong, currently they have 4 new headcounts and looking for mid to senior developers who are specializing in using Java for development.

educational requirements

Bachelor Degree