it helpdesk - investment bank in Hong Kong

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job details

hong kong
information technology
job type
working hours
reference number
fiona hui, randstad hong kong
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job description

IT Helpdesk [Investment Bank]

Job Description

Your new company
This bank is known for its work-life balance and stable environment. Its office in Hong Kong offers excellent working environment. Currently, a Helpdesk Support is needed to join its team.

Your new role

Under the guidance of your manager, you will work in a fast-paced working environment which will allow you to rapidly develop your skills.

  • Provide day-to-day first line end-user support
  • Participate in projects and implementation work
  • Assist in negotiation with vendors, outsourcers, and contractors on pricing, procurement and requirement on desktop equipment
  • Responsible for PC desktop equipment procurement, delivery, installation and setup as well as invoice payment
  • Liaise with customers to diagnose and report on IT problems

What you'll need to succeed
At least 1 year experience in first line end-user support will lead to your success. You must also have strong interpersonal and fluency in English, Cantonese and Mandarin given the need to communicate with various stakeholders.

What you'll get in return
This role will allow you to learn from a world-class business leader. You will also join a company which will give you the chance to have a financially rewarding career.


no additional skills required


no additional qualifications required

educational requirements

Bachelor Degree