it application manager (luxury retail) in Hong Kong

posted
contact
cheryl lau, randstad hong kong
job type
permanent
salary
HK$ 45,000 - HK$ 60,000 per month

job details

posted
location
hong kong
specialism
information technology
job type
permanent
working hours
Full-Time
salary
HK$ 45,000 - HK$ 60,000 per month
reference number
91M0156542_1622017092
contact
cheryl lau, randstad hong kong
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job description

about the company.

US based Luxury Retail firm

about the team.You will be Reporting to the IT Director.about the job.
  • Responsible for delivering and supporting all rounded enterprise IT applications, including Store POS, inventory management, Customer Relationship (CRM), Business Intelligence (BI), Digital and E-Commerce etc.
  • Involve in digital solution developments to support the long term business development strategy.
  • Perform operational IT support, troubleshoot, reported issues and resolve the problems during critical situation
  • Ensure the timely and accurate delivery on the relevant projects and robust processes are in place to maintain reliability.
  • Engage with different stakeholders and build strong executive relationship with the local business
  • understand the business needs and translate the requirements into IT priorities
  • Manage and monitor the team members to achieve necessary targets
  • Work closely with Headquarter, global team and external vendors to ensure the quality service delivery standard
skills & experiences required.
  • Bachelor’s degree in Computer Science, Information Technology or related disciplines
  • At least 10+ years in IT industry, experience in MNC/ Multinational Retail firm is a must
  • Solid experience of in-store retail operations, including POS tools (such as Aptos, Oracle, Cegid solutions), CRM and BI tools
  • Strong understanding of customer data management and BI tools
  • Experience in dealing with various business stakeholders business management, involvement in
    discussion of business requirements and process at a senior level
  • Excellent communicator with proven ability to convey complex ideas and data
    simply and clearly in written, presentation and spoken formats
  • Fluent in English and Chinese (Cantonese & Maderine)
Interested candidates, please click APPLY NOW or send your updated resume to Cheryl Lau at Cheryl.lau@randstad.com.hk

skills

CRM, POS, BI

qualification

CRM, POS, BI

educational requirements

Bachelor Degree