it administrator (inhouse permanent) in Hong Kong

gerald leung, randstad hong kong
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job details

hong kong
information technology
job type
working hours
reference number
gerald leung, randstad hong kong
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job description

Our client, a globalized law firm with strong presence in Hong Kong, is looking for an IT Administrator to help contributing to their success of business within the industry. You will be working alongside an international and vibrant environment to manage and support their core IT operations in Hong Kong.

Job Responsibilities

  • This role provides first line support (extensive troubleshooting and replication of issues), deskside support and IT system administration
  • Log, analyse and resolve all IT incidents
  • Ensuring all calls that cannot be resolved first line are escalated in accordance with the agreed procedures, ensuring that service levels are maintained
  • Ensuring that users are kept aware of progress on their issues
  • Ensuring that all administrative procedures are followed and maintained at all times, thus ensuring the smooth running of the department
  • Undertake and organise IT project tasks in conjunction with the IT supervisor and under guidance from overseas IT Helpdesk

Job Requirements

  • Client-focused, dependable candidate with a collaborative can-do attitude
  • 2+ years of experience in a similar role
  • Proficient in Windows 7, Windows 10, Office 2010 applications
  • Ability to troubleshoot issues related Internet browsers and web based Enterprise applications.

If you are interested to apply, please press "Apply Now" below or come to visit our website at Randstad HK. For more details, feel free to contact Gerald Leung at 2232 3445.


IT, infrastructure, system, microsoft, windows, support, desktop, network, phone, project, computer


no additional qualifications required

educational requirements

Associate Degree/Diploma