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infra specialist / engineer (global si, banking, $30-40k, perm).

job details

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    job details

    about the company

    My clients are well-known IT service providers, with a strong clientele of investment banks, hedge fund, trading firms, etc. Currently, they're looking for multiple Infrastructure Engineers to join them, in order to handle helpdesk support and infrastructure maintenance for their clients. You'll be joining a highly collaborative team and provide professional IT services to corporates.


    about the job

    • Deliver frontline support services in a timely manner. Investigate the incidents and execute a solution to provide quality services.
    • Follow SOP to perform health-check and maintenance to servers and systems. Be the first contact point and subject matter expert in resolving IT incidents.
    • Keep track client's IT inventory, software and other equipments to make sure they're in stock and in good conditions to support their business operations.
    • Handle IT ticket in a responsible manner, update status of an issue in the ticketing system, or escalate the incident to other parties.
    • Assist in new technology or system rollouts. Liaise with clients to assist with their updated technology needs.
    • Provide support in connectivity issues, especially regarding servers. Administer and configure VDI environment.


    about the requirement

    • Diploma or above in Computer Science, Computer Engineering, Information Technology, Information Systems, or other equivalent fields
    • 3-8 years of experience in providing IT support and infrastructure maintenance, such as server, network and systems.
    • Experienced in VDI (VMWare, Citrix), Windows OS, Servers, Storage, File Management System / Server, System Healthcheck etc,
    • Hands-on experience in supporting and configuring O365, Azure, AD, VMWare, vSphere, vCenter.
    • Good command in Cantonese, English and Mandarin.


    Upon attaining professional certificates, you will receive a monthly allowance payable on top of your basic salary.

    Interested parties, please submit your application by clicking "apply". Alternatively, contact Brian Law at brian.law@randstad.com.hk, or via WhatsApp at +852 6275 7519.

    about the company

    My clients are well-known IT service providers, with a strong clientele of investment banks, hedge fund, trading firms, etc. Currently, they're looking for multiple Infrastructure Engineers to join them, in order to handle helpdesk support and infrastructure maintenance for their clients. You'll be joining a highly collaborative team and provide professional IT services to corporates.


    about the job

    • Deliver frontline support services in a timely manner. Investigate the incidents and execute a solution to provide quality services.
    • Follow SOP to perform health-check and maintenance to servers and systems. Be the first contact point and subject matter expert in resolving IT incidents.
    • Keep track client's IT inventory, software and other equipments to make sure they're in stock and in good conditions to support their business operations.
    • Handle IT ticket in a responsible manner, update status of an issue in the ticketing system, or escalate the incident to other parties.
    • Assist in new technology or system rollouts. Liaise with clients to assist with their updated technology needs.
    • Provide support in connectivity issues, especially regarding servers. Administer and configure VDI environment.


    about the requirement

    • Diploma or above in Computer Science, Computer Engineering, Information Technology, Information Systems, or other equivalent fields
    • 3-8 years of experience in providing IT support and infrastructure maintenance, such as server, network and systems.
    • Experienced in VDI (VMWare, Citrix), Windows OS, Servers, Storage, File Management System / Server, System Healthcheck etc,
    • Hands-on experience in supporting and configuring O365, Azure, AD, VMWare, vSphere, vCenter.
    • Good command in Cantonese, English and Mandarin.


    Upon attaining professional certificates, you will receive a monthly allowance payable on top of your basic salary.

    Interested parties, please submit your application by clicking "apply". Alternatively, contact Brian Law at brian.law@randstad.com.hk, or via WhatsApp at +852 6275 7519.