head of operation/ f&b tech platform/ start-up in Hong Kong

posted
contact
vivienne leung, randstad hong kong
job type
permanent
salary
HK$ 480,000 - HK$ 600,000 per year

job details

posted
location
hong kong
specialism
administration & business support
job type
permanent
working hours
Full-Time
salary
HK$ 480,000 - HK$ 600,000 per year
reference number
91M0147952_1598867572
contact
vivienne leung, randstad hong kong
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job description

Job Description

My client is a start-up mobile platform that provides a food order/booking services. Currently, they are looking for Head of Operation to grow the business.

Role Description

  • Manage the operation and customer services team
  • Manage the partners to be onboarded on the apps /website
  • Maintain data accuracy and cleanliness on CRM tools and other tracking systems
  • Provide the product's features and details for the partner
  • Coordinate with different internal teams such as sales & Marketing team, vendors and partner
  • Handle Ad-Hoc tasks

Job Requirement

  • Preferably with at least 4 years of operation experience in tech/start-up/F&B industry
  • Obsessed with great communication and negotiation skill
  • Detail-oriented, Strategic thinking and problem-solving skills
  • Proficient in Excel/Google Sheet
  • Computer literate
  • Fluently in English, Cantonese, both spoken and written




skills

Operation and Customer services experience

qualification

Operation and Customer services experience

educational requirements

Bachelor Degree