global vip client engagement strategy manager in Hong Kong

tommy wong, randstad hong kong
job type
HK$ 75,000 - HK$ 100,000 per month

job details

hong kong
marketing, digital & PR
job type
working hours
HK$ 75,000 - HK$ 100,000 per month
reference number
tommy wong, randstad hong kong
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job description

Global VIP Client Engagement Strategy Manager

Our Client is a global leading Consumer organization with a globally recognized product portfolio.

As part of their expansion and adapting to the current global pandemic situation, they're looking for a Global VIP Client Engagement Strategy Manager to collaborate with headquarters and senior stakeholders across the business in driving a digital transformation project to engage their global VIP clients on a digital level.

Job Responsibilities:

  • Collaborate with HQ and regional team to formulate digital strategies to drive VIP client/customer engagement on a global level
  • Close collaboration with senior stakeholders and internal teams (digital, marketing, sales, CRM, IT etc.) to drive project and implementation
  • Manage external stakeholders/vendors to ensure outsourced functions are delivered in a timely mannr
  • Monitor and track progression of implemented projects to identify gaps for continuous improvement
  • Research and analysis on insights to generate ideas and contents for project an to provide recommendations for continuous growth
  • Research and understand on global digital landscape to ensure projects can be developed and executed with maximum ROI

Job Requirements:

  • Degree holder
  • Minimum 7 years work experience - luxury and/or prestige industry is a bonus
  • Exposure to regional and/or global projects is preferred
  • Experience in digital transformation projects on ecommerce/mobile/CRM/digital platforms
  • Strong business acumen, communication, project management skills and
  • Adaptable, agile, strategic and relationship oriented

Interested candidates, please send updated resume to Tommy Wong at


VIP, CRM, engagement, customer, data, technology, audience, digitalization, ecommerce, app, insights, marketing, business, strategies, digital, transformation, director, global, beverage, spirits, stakeholders, senior,


no additional qualifications required

educational requirements

Bachelor Degree