about the company.
Our client is a reputable fashion brand from Europe. They have a strong global presence with operations in more than 20 countries. To cope with their business needs, they are now looking for an IT Support Analyst to provide tier 1 & 2 support to their global users.
about the team.Report to the global helpdesk manager in Hong kong, the selected candidate will work in a sizable team of 14 people.
about the job.
- Provide tier 1 & 2 support to users including software, hardware and application related issues
- Handle users’ enquiries and troubleshoot their technical issues
- IT Tickets logging and Queue management
- Other IT related duties as assigned
skills & experiences required.
- Higher diploma in Computer Science, Information Technology or related disciplines
- At least 1 year’s experience in end-user support
- Good command of spoken and written English and Chinese
- Willing-to-learn attitude
If you're interested in this exciting opportunity please don't delay and click 'APPLY NOW' or for more information, reach out to Ray Chan at email@example.com