general manager (retail sales, marketing & operations manager) in Hong Kong

demi poon, randstad hong kong
job type
HK$ 55,000 - HK$ 100,000 per month
apply now

job details

hong kong
job type
working hours
HK$ 55,000 - HK$ 100,000 per month
reference number
demi poon, randstad hong kong
apply now

job description

Job Description

Highlight of the role

  • Dynamic working environment
  • Flexible working hours
  • Great career progression
  • Managerial level
  • Creativity is fully utilized

About our client

Our client is an e-sports company, with Asia’s largest gaming centre in Mongkok and an office in Kwun Tong. They are looking for a General Manager (Retail Sales, Marketing & Operations Manager) to manage the business. You will participate in driving and analyzing sales, marketing promotions, event management, managerial practices on both strategic and execution aspects, as well as helping with the launch of the company’s e-commerce and business expansion.

Job Descriptions

  • Attend meetings with the Founder, co-founder, CEO, CFO and COO for strategic planning to help grow the business
  • Lead a team of 70 – 80 pax to ensure smooth execution of business plans by monitoring the Retail Sales, Marketing, Operations, Event Marketing teams and work closely with Finance and relevant internal and external stakeholders to achieve targets and accomplish assigned tasks
  • Be the first-in-charge of the business to represent the founders to make commercial decisions
  • Plan, organize, promote, host and manage events for marketing & Public Relations activities
  • Participate in brand building or any relevant activities to strengthen brand image and name
  • Provide and deliver training and coaching materials to direct reports for people management, product training and service delivery
  • Build and maintain relationships internally and externally to help identify opportunities and grow business
  • Support the launching of business expansion in the openings of new retail stores and the launching of the company’s e-commerce platform


  • A minimum 5 years of managerial experience in areas that cover Retail Sales, Merchandising, Marketing, Operations, Event Management, Project Management, preferably in the e-sports or consumer electronics industry
  • Result-oriented, ambitious, sales driven and looking to grow with the company
  • Strong in relationship building and management
  • Experienced in handling emergency, especially during events
  • Hands-on with duties and willing to deliver on-the-job training to new joiners
  • Comfortable in making commercial decisions independently to represent employer brand
  • Excellent MS Office skills
  • Fluent in English, Cantonese and Mandarin


For interested parties, please click ‘apply’ or send your detailed resume to or contact Demi Poon @ 22323480. All personal data collected will be kept under strictly confidential and will be only used for recruitment purpose.


no additional skills required


no additional qualifications required

educational requirements

Bachelor Degree