General Manager | lifestyle, hospitality, start-up
The company is a start-up lifestyle and consumer company providing a range of hospitality, accommodation and community services to customers. With a growing presence and increasing market share in the region, the company is looking for a General Manager to lead its Hong Kong business and oversee the company's day-to-day operations.
about the company.
- Report to the CEO
- Headquartered in Hong Kong with APAC exposure, covering major Asian cities
- With stable investment and solid financial backup
- Lead the HK office with over 50 people, including Customer Services, Finance, Operations, etc.
- Work closely with the regional Sales & Marketing function
- Join a young, energetic and international team
- Join a dynamic workplace with a start-up culture
about the job.
- Own and oversee the P&L / annual budget for the branch
- Own and manage the strategic development and go-to-market plans for the services / products
- Identify the potential area of growth and penetration, develop and drive strategies for growth in business and market share
- Work closely with the Sales / Business Development team to identify, negotiate and close deals
- Work closely with the Marketing, Communications and Partnership team to deliver all-rounded branding and marketing campaigns, develop and execute the branding strategies to create market presence and raise brand awareness
- Oversee the operations and service delivery of different portfolios, ensuring quality services
- Oversee the growth (retention and activation) and acquisition campaigns to acquire, retain and activate clients, develop a sustainable customer ecosystem
- Establish and monitor measurement and reporting structure to evaluate the business performance
- Plan the organizational development strategies, developing different functional teams (e.g. Marketing, Business Development, Operations, etc.)
- Work closely with related BUs and external partners to develop strategic partnerships, manage and communicate with internal and external stakeholders in an efficient approach
skills & experiences required.
- Bachelor's degree in Business, Marketing, Hospitality or any related discipline
- 10+ years of experience in strategic business development and marketing gained in the consumer-facing sectors
- Interest in start-up businesses
- Experience in owning and managing the P&L
- Excellent stakeholder management, sizable team leading and interpersonal skills
- Excellent communication skills in Cantonese and English; Mandarin would be a plus
Interested candidates, please click APPLY or send your updated resume to Scarlett Chan at scarlett.chan@randstad.com.hk
- Similar opportunities: https://www.randstad.com.hk/jobs/q-scarlett/
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