Our client is now looking for a field service engineer to join their team. They are one of the market leading companies in the medical device field across various surgical product lines. If you are interested in the surgical devices (e.g. navigation devices) and surgical instrumentation, please apply.
about the job.
- serve as the primary point of contact for sales and sales operation teams regarding inquiries related to installed base’s technical issues
- cultivate and maintain expertise in our service
- responsible for repairing, preventive maintenance, corrective maintenance and troubleshooting
- ensure the service can provide a excellent customer experience
- manage administrative tasks associated with the repair and field service procedures
- provide dedicated support to the sales force by accompanying them on customer visits, delivering impactful product demonstrations
skills & experience required.
- degree in biomedical/electrical/mechanical engineering or related disciplines
- minimum of 1 years of experience in field service engineer role
- excellent communication and interpersonal skills
- ability to work collaboratively with cross-functional teams
- detail-oriented with exceptional organizational and time management abilities
- strong analytical and problem-solving skills
- proficiency in MS Office Suite
Interested candidates are invited to apply directly with their current and expected salary. For any inquiries, please reach out to perry.chung@randstad.com.hk.