end user support lead in Hong Kong

posted
contact
cecilia shum, randstad hong kong
job type
temporary
salary
HK$ 30,000 - HK$ 34,000 per month

job details

posted
location
hong kong
specialism
information technology
job type
temporary
working hours
Full-Time
salary
HK$ 30,000 - HK$ 34,000 per month
experience
4 years
reference number
91M0147852_1598495392
contact
cecilia shum, randstad hong kong
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job description

about the company.

an international information technology firm is looking for a contract end user support lead for their banking client in central about the job.
  • lead a global deskside support team and work as an escalation point handling tickets
  • follow global technology strategic plan and schedule deployment in local offices following local requirements
  • participate in ad hoc projects as assigned
skills & experiences required.
  • minimum 3 years' working experience in leading a deskside support team in a financial services environment
  • technically proficient in providing first to third tier technical support, tickering system as well as monitoring and automation software
  • strong execution and sense of urgency with good level of customer services(client-facing)
  • good command of both written and spoken english, cantonese and mandarin

Interested parties, please reach out to Cecilia SHUM at 22323422 or via email at cecilia.shum@randstad.com.hk

skills

no additional skills required

qualification

no additional qualifications required

educational requirements

Bachelor Degree