You will manage the entire Individual Life & Health Claims division (incl. Claims, Pre-approval and Administrative teams).
You will supervise and regularly review the performance of all Outsourced Claims teams.
You will establish and regularly review claims guidelines to comply with the company's development strategy and risk guideline.
You will lead the projects of Claims Workflow Streamlining with key focus on STP.
You will participate in Product Development and Launches projects.
You will participate in negotiations with reinsurers on complex claims cases.
You will formulate the division's training & development plan to enhance claims handlers’ capability.
You will handle claims enquiries and complaints from clients and distribution channels.
You will develop strategies to enhance customer experience.
skills & experiences required
You are a Bachelor Degree holder, preferably with FLMI.
You are with 10+ years Life claims experience with 5+ years supervisory experience.
You are with extensive medical knowledge to provide Claims opinions on complex cases.
You have strong analytical skills to make assessment decisions independently.
You have good interpersonal skills and are customer-oriented.
To apply online, please click on the link. Alternatively, for a confidential discussion please contact Keith Kwan on +852 2232-3424 or email: keith.kwan@randstad.com.hk
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about the job
You will manage the entire Individual Life & Health Claims division (incl. Claims, Pre-approval and Administrative teams).
You will supervise and regularly review the performance of all Outsourced Claims teams.
You will establish and regularly review claims guidelines to comply with the company's development strategy and risk guideline.
You will lead the projects of Claims Workflow Streamlining with key focus on STP.
You will participate in Product Development and Launches projects.
You will participate in negotiations with reinsurers on complex claims cases.
You will formulate the division's training & development plan to enhance claims handlers’ capability.
You will handle claims enquiries and complaints from clients and distribution channels.
You will develop strategies to enhance customer experience.
skills & experiences required
You are a Bachelor Degree holder, preferably with FLMI.
You are with 10+ years Life claims experience with 5+ years supervisory experience.
You are with extensive medical knowledge to provide Claims opinions on complex cases.
You have strong analytical skills to make assessment decisions independently.
You have good interpersonal skills and are customer-oriented.
...
To apply online, please click on the link. Alternatively, for a confidential discussion please contact Keith Kwan on +852 2232-3424 or email: keith.kwan@randstad.com.hk
show more
key responsibilities
Director, Life Claims
experience
10 years
skills
Insurance, Life Insurance, Claims, FLMI, ALHC, ACS, minor Life, Life, Hospital, inpatient, outpatient, Accident
qualifications
You are a Bachelor Degree holder, preferably with FLMI. You are with 10+ years Life claims experience with 5+ years supervisory experience.
education
College/Pre-University
the application process.
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about the jobYou will conduct underwriting on New Business applications of Life Insurance. You will perform analysis on the UW engine to identify relevant issues and risks. You will review and revise the underwriting rulebook to facilitate further automation.You will review user requirements to ensure the functional design meets the users’ expectations. You will draft test plans on UW rules for UAT tests. You will provide internal training with self-design
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