digital business analyst in Hong Kong

apply now

job details

hong kong
job category
information & technology
job type
HK$ 455,000 - HK$ 585,000 per year
reference number
ryan thayer, randstad hong kong
apply now

job description

about the company.

Our client is a financial services firm connected to one of Hong Kong’s largest and most recognized companies. This company offers size/scale, and potential for internal mobility across numerous industries.

about the team.

This is a regional team based between Hong Kong and Singapore. This person will work with the local claims operations team, as well as regional IT and Project Management.

about the job.

This company is in the process of developing and implementing a new claims system. Emphasis for this Business Analyst will be on the workflow of the new claims system, as well as help develop and improve the mobile application for claims.

  • Analyse workflow and business processes to create process maps and isolate areas of potential improvement
  • Meet with, and obtain requirements from the business users to gather and analyse end user requirements through interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, task and workflow analysis
  • Provide assistance to end users following implementation
  • Assist with the production of technical specifications to communicate user requirements in technical terms to analyst programmers/project team
  • Assist with the development of functional specifications that design and document desired outcome of system enhancement/development
  • Perform user acceptance testing and co-ordinate business verification testing to ensure overall efficiency, functionality and user friendliness of system enhancement/development

skills & experiences required.

  • Solid experience in IT, with at least 3 years’ experience in a business environment
  • Tertiary and/or industry qualifications
  • Experience in dealing with Vendors and external service providers
  • Financial services experience preferred
  • Fundamental understanding of all aspects of the systems/software development lifecycle

Ryan Thayer is a Senior IT Recruitment Consultant who specializes in the placement of highly skilled Project Management and IT professionals.

Please contact Ryan Thayer at or +852 2232 3445.


Business analyst, consultant, BA, business, consultant, digital, claims system revamp, lean six sigma, analyst, automation