digital ambassador , customer service - retail banking in Kwun Tong

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job details

posted
location
kwun tong
specialism
banking & financial services
job type
temporary
working hours
Full-Time
reference number
91M0089305_1537426865
contact
charles lai, randstad hong kong
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job description

• Support the implementation of the new Chatbot project on the online banking portal
• Testing check, record customer response, documentation
• Provide administrative support to the banking operations team
• Follow data checking procedures to ensure data accuracy
• Document clearing, imaging clearing, calling customer for clarifications
• Handle filing and documentation tasks

• 1-2 years banking experience
• Good at MS Office applications (Word & Excel)
• Positive attitude with high sense of responsibility and can-do spirits
• Good communication skills, customer oriented mindset and team player
• Good command of both written and spoken English, Cantonese

skills

excel

qualification

excel

educational requirements

Associate Degree/Diploma