deputy head of operations - corporate bank (successor role) in Hong Kong

gladys chan, randstad hong kong
job type
HK$ 80,000 - HK$ 95,000 per year

job details

hong kong
banking & financial services
job type
working hours
HK$ 80,000 - HK$ 95,000 per year
reference number
gladys chan, randstad hong kong
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job description

About the job:

  • you will be working closing with the department head to manage 3 teams (around 50 people in total) , including Treasury Operations, Cash management and Transaction processing
  • responsible for implementing different business initiatives in operations divisions
  • Ensure the accurate and timely submission of all required financial, business monitoring and industry reporting to Head Office and regulatory authority
  • Ensure all established policy and procedures are properly followed and maintained. Review and implement security measures regularly to protect the bank and customers from operational and fraud payment risks
  • Revamp or develop the procedures to improve the operational productivity, cost effectiveness and cross-team / department collaboration
  • Support transaction business product development through providing technical advices & solutions, and conduct training seminars to Relationship Managers, customers and payment product development team
  • Ensure the overall customer satisfaction in the operational service delivery by collaborating with Relationship Managers, such as having joint calls, setup services arrangement, identify service issues or new business opportunity


  • 10+ years banking operation experience (especially in corp bank)
  • good communication and people management skills
  • Well versed in international governing rules and banking practice on Treasury settlement and commercial payment processing
  • open mindset and proactive in enhancing and streamlining operations projects
  • Have knowledge of Trade Finance, Loan Operations and Deposit management would be advantage

If you are interested in this role, click "apply now" or for more information and a confidential discussion on the opening, feel free to call Gladys Chan at +852 2232 3492 or


no additional skills required


no additional qualifications required

educational requirements

Bachelor Degree