customer services manager in Causeway Bay

posted
contact
scarlett chan, randstad hong kong
job type
permanent
salary
HK$ 18,000 - HK$ 30,000 per month

job details

posted
location
causeway bay
specialism
administration & business support
job type
permanent
working hours
Full-Time
salary
HK$ 18,000 - HK$ 30,000 per month
experience
8 years
reference number
91M0134922_1572051603
contact
scarlett chan, randstad hong kong
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job description

about the company.

Our client is a leading property developer in Hong Kong. They are looking for Customer Services Manager to lead their Customer Services Team.
about the team.
  • Lead a team of 7-9
  • Dynamic and multicultural working environment
  • 5-day work
  • Comprehensive remuneration package
about the job.
  • Provide quality customer services to shoppers, tourists and residents of the neighbourhood
  • Supervise the team, ensuring the quality of services is up to standard
  • Support marketing activities and CRM programmes (e.g. event support, gift redemption, seasonal campaigns, etc.)
  • Administrative and operational duties

skills & experiences required.
  • Form 7 or above
  • Minimum 8 years of working experience at Customer Services
  • Minimum 2 years of supervisory/management experience
  • Industry exposure at tourist attractions, hotels, airlines, shopping malls, retail stores, etc. is preferred
  • Excellent command in spoken Cantonese, Mandarin and English
  • Native English & Native Mandarin speaking will be an advantage (non native but fluent speakers are also welcome)

Interested parties please click “APPLY NOW” or email to scarlett.chan@randstad.com.hk to apply.

skills

member services, guest experience, customer relations, customer relationship, English, Cantonese, Mandarin, Putonghua, people oriented, customer services, ambassador

qualification

no additional qualifications required

educational requirements

Secondary School/High School