customer service specialist, insurance (hk$ 25k).

about the company.
You will be working for a listed US based general insurance business.

Being as one of the teammate, you will have the opportunity to:

• Handling incoming calls from customers or clients and addressing their inquiries, concerns, or requests promptly and professionally.
• Providing assistance and support to customers by answering their questions, resolving issues, and offering guidance on products or services.
• Listening to customer complaints, investigating issues, and finding appropriate solutions to address their concerns.
• Explore cross-selling opportunities, where appropriate
• Following established call center policies, procedures, and guidelines to maintain quality standards and ensure compliance with company protocols.

If you are / have:

• Associate Degree / Diploma Holder
• 1-2 years of relevant experience in sizable insurance firm
• IIQE Paper 1 & 2 is mandatory
• Good command of written and spoken English and Cantonese
• Immediately availability is preferred

Interested? Click "Apply Now". Alternatively, you may contact Kelvin Wong at kelvin.wong@randstad.com.hk. You will receive a call if you are being shortlisted.