customer service representative (insurance, mpf, eb, pension) in Hong Kong

posted
contact
alvin tang, randstad hong kong
job type
permanent
salary
HK$ 18,000 - HK$ 23,000 per month

job details

posted
location
hong kong
specialism
insurance
job type
permanent
working hours
Full-Time
salary
HK$ 18,000 - HK$ 23,000 per month
experience
1 year
reference number
91M0141326_1583830644
contact
alvin tang, randstad hong kong
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job description

Customer Service Representative (insurance, MPF, EB, pension)

Our client, an established insurance group is hiring customer service representative to support for their hotline and email service. Individuals familiar with insurance knowledge in MPF or employee benefit or life insurance are welcome to apply.

Job nature:

You will be responsible to provide hotline and email service to customers, to communicate via phone calls and emails to address customer’s needs and member’s inquiries.

(Training will be given for the hotline operation.)

  • Shift based (8 hours work shift, 5 days)
  • Have IIQE license or some insurance product knowledge have added advantages

Requirement:

  • At least 1 years of experience in call centre or customer service environment
  • Strong interpersonal skills and communication skills on phone manner
  • Excellent in English, Mandarin and Cantonese.
  • With IIQE 1,2, will have added advantages
  • Experience gained from claims, policy admin, operation or insurance agent also will be considered.

Interested parties please apply with resume in WORD. For more jobs opportunities in insurance, please visit https://www.randstad.com.hk/jobs/s-insurance/

skills

Customer service representative, IIQE, insurance, claims, policy admin,

qualification

Have IIQE
customer service experience
familiar with insurance product in MPF, pension, employee benefit

educational requirements

Primary School/Junior High