customer service officer in Hong Kong Island

posted
contact
alvin tang, randstad hong kong
job type
permanent
salary
HK$ 22,000 - HK$ 24,000 per month

job details

posted
location
hong kong island
specialism
insurance
job type
permanent
working hours
Full-Time
salary
HK$ 22,000 - HK$ 24,000 per month
experience
1 year
reference number
91M0082904_1574319293
contact
alvin tang, randstad hong kong
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job description

Our client, an global insurance group is hiring customer service advisor to support for their hotline service. Interested individuals with experience in call centre or hotline service are welcome to apply.


Job nature:

  • To communicate and handle service enquiries from premium customers through in-bound calls and emails
  • To communicate with international customers from the globe.
  • To provide excellent customer service by exceeding customer expectations
  • To achieve department service standards
  • Training in related to product knowledge will be provided.

Requirement:

  • At least 2 years of experience in call centre or customer service environment
  • Strong interpersonal skills and communication skills on phone manner
  • Excellent in softskills and rapid in response.
  • Proficient in spoken & written English, Cantonese.
  • With IIQE 1,2, will have added advantages, but not necessary.
  • Work 8 hours during the shfits schedules from 7a.m. to 7p.m. during the office hours.

Interested parties please apply with resume in WORD file or contact Alvin Tang - Senior Consultant at 2232 3434 for confidential discussion. For more jobs in insurance, please visit https://www.randstad.com.hk/jobs/s-insurance/

skills

English, customer service, service oriented, hospitality, hotel, front- desk, inbound, call centre, telemarketing, calls

qualification

no additional qualifications required

educational requirements

College/Pre-University