customer service officer, premium service (20 - 26k) in Hong Kong Island

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job details

posted
location
hong kong island
specialism
insurance
job type
permanent
working hours
Full-Time
salary
hk$ 22,000 - hk$ 28,000 per month
experience
1 year
reference number
91M0082904_1537146685
contact
alvin tang, randstad hong kong
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job description

Our client, an global insurance group is hiring premium customer service officer to support in their customer service team. Interested parties are welcome to apply.

Job nature:

  • To communicate and handle service enquiries from premium customers through in-bound calls and emails
  • To provide excellent customer service by exceeding customer expectations
  • To achieve department service standards
  • Training in related to product knowledge will be provided.

Requirement:

  • 1 to 2 years of experience in call centre or customer service environment
  • Strong interpersonal skills and communication skills on phone manner
  • Excellent in softskills and rapid in response.
  • Proficient in spoken & written English, Cantonese.
  • With IIQE 1,2, will have added advantages, but not necessary.
  • Work 8 hours during the shfits schedules from 7a.m. to 7p.m. during the office hours.

Interested parties please contact Alvin Tang at 2232 3434 or alvin.tang@randstad.com.hk for confidential discussion or 'apply now' for application to proceed. For more jobs in insurance, please visit www.randstad.com.hk

skills

English, customer service, service oriented, hospitality, hotel, front- desk, inbound, call centre, telemarketing, calls

qualification

no additional qualifications required

educational requirements

College/Pre-University