about the company.
Our client is an foreign commercial bank and they are seeking the right candidates for the position of Customer Service Officer to join their Customer Service team.
about the job.
- Handle customer enquiries via calls, live-chats and emails
- Support daily operations for the customer service team
- Resolve with customer complaint and follow up on feedback
- Assist with account opening documentations
- Support KYC review for account
- Communicate with internal parties base on the request
skills & experiences required.
- Degree holder or above
- Welcome fresh graduate
- Experience in any commercial banking with KYC and account opening will be an advantage
- Good communication skills and willing to learn
- Excellent command in both speaking and writing Cantonese, Mandarin and English
To apply online, please click on the link. Alternatively, for a confidential discussion please contact Coco Ng on + 852 6298 1083 or email: coco.ng@randstad.com.hk