customer service officer 16 k, mnc in Hong Kong

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job details

hong kong
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lauren wong, randstad hong kong
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job description

About the Company

Our client is a Austrlia based company. They are looking for a Customer Serivce Officer to join their company

About the Job

  • You will manage daily inquiries from customers
  • You will conduct KPI and reporting on the clients for APAC.
  • You will follow up on parcel status, proactively.
  • You will provide admin support with the setup of new accounts, documentation filling, etc

Skills & Requirments

  • Knowledge of MS Office applications and Chinese word processing
  • Proficiency in verbal and written English, Mandarin and Cantonese
  • Good communication skills and analytical skills
  • Customer service oriented with good telephone manner
  • Pleasant personality, mature, independent and able to work under pressure

If you are interested in the role, please click "APPLY NOW" with full resume stating present and expected salary or contact Lauren Wong at +852 2232 3497 for a confidential discussion. Alternatively, please visit for more job opportunities updates.


customer service