customer service manager, up to 30k in Hong Kong

posted
contact
zoe so, randstad hong kong
job type
permanent
salary
HK$ 25,000 - HK$ 30,000 per month
apply now

job details

posted
location
hong kong
specialism
sales
job type
permanent
working hours
Full-Time
salary
HK$ 25,000 - HK$ 30,000 per month
reference number
91M0131173_1553485217
contact
zoe so, randstad hong kong
apply now

job description

About the company

Our client is a global fintech company offering payment solutions. They are currently looking for a Customer Service Manager for its Hong Kong business.

About the job

  • Provide guidance and support a team of 10-20 customer service officers in a call center setting
  • Ensure all the team members achieve their performance targets and monitor their service performance
  • Generate performance appraisal for each team members and identify their ability and strength, therefore to help them on personal development

Skills and requirement

  • 4-10 years of previous work experience in customer service
  • Experience in a managerial role
  • Fluent English and Mandarin
  • You must have the right to work in Hong Kong (IANG / dependent Visa / HKID)

Interested parties, please click “Apply Now” or share your updated CV to zoe.so@randstad.com.hk

skills

no additional skills required

qualification

no additional qualifications required

educational requirements

Associate Degree/Diploma