customer service manager (insurance sales support) in Hong Kong

posted
contact
alvin tang, randstad hong kong
job type
permanent
salary
HK$ 40,000 - HK$ 50,000 per month

job details

posted
location
hong kong
specialism
insurance
job type
permanent
working hours
Full-Time
salary
HK$ 40,000 - HK$ 50,000 per month
experience
8 years
reference number
91M0147966_1598680562
contact
alvin tang, randstad hong kong
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job description

Customer Service Manager (Insurance sales support)

Our client, a reputable insurance group in Hong Kong is hiring a Manager to support their sales channel business. Individuals with solid customer service experience and sales channel support experience in insurance are all welcome to apply.

Responsibilities

  • To perform sales channel support in sales department.
  • To supervise a small team for BAU activities and service delivery (*emails, inbound calls, complaints handling etc.)
  • To provide pre-sales service and post-sales service support to sales team members
  • As a representative to liaise with different departments for projects communication and projects implementation.

Requirement:

  • University degree in insurance related disciplines
  • Minimum 8 years of customer service experience gained from insurance, banking, or financial service.
  • With solid experience to support distribution channels have added advantages.
  • Knowledge from life insurance service.
  • Self motivated, independently to deliver projects delivery

Interested parties please click to apply or please send full resume with current and expected salary. For a confidential discussion, please contact Alvin Tang at 2232 3434 (Principal Consultant – Insurance).

More insurance job opportunities can be found from https://www.randstad.com.hk/jobs/s-insurance/

skills

Insurance, customer service, life, IIQE, brokerage, telemarketing, sales support, agency, development

qualification

Customer service, brokerage, business support, sales support

educational requirements

Bachelor Degree