customer service executive - b2b consumer goods in Hong Kong

posted
contact
vivienne leung, randstad hong kong
job type
permanent
salary
HK$ 25,000 - HK$ 30,000 per month
apply now

job details

posted
location
hong kong
specialism
administration & business support
job type
permanent
working hours
Full-Time
salary
HK$ 25,000 - HK$ 30,000 per month
reference number
91M0128393_1543921394
contact
vivienne leung, randstad hong kong
apply now

job description

About the company:

My client is the largest global company which supplies hospitality and travel goods to hotels and distributors in more than 100 countries around the world. Currently they are looking for Customer Service Executive to support the sales team to achieve the business growth in Asia.

Responsibilities:

  • Developing and maintain long-term relationship with potential partners
  • Processing the sales orders
  • Answering daily phone calls and emails in a high service level standard, handling all enquiries including product requests, after-sales and complaints
  • Coordinating order placement and delivery with procurement team
  • Communicating with customers and distributors on order and delivery arrangement

Requirements:

  • Preferable with at least 3 year of working experience in customer service from distributors and trading companies of consumer goods, with B2B clients experience
  • Good communications in English and Chinese, both spoken and written
  • Excellent proficiency in Microsoft office
  • Excellent listening skills, interpersonal skill and detail oriented

Interested parties, please kindly click Apply to complete the interview process. You can also reach Vivienne.Leung@randstad.com.hk for further information.

skills

Good customer relation and presentation skills

qualification

Good customer relation and presentation skills

educational requirements

Bachelor Degree