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summary

hong kong
randstad hong kong
HK$25,000 - HK$30,000 per month
permanent
full-time

specialism
banking & financial services
sub specialism
retail banking
reference number
91M0188201_0152718135966197206

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job details

about the company.

Our client is a top-tier foreign securities with over 100 years of history. They have launched a Hong Kong office for more than 30 years with over 500 employees.They are currently expanding their business and seeking for a high calibre to join their customer service team.

about the job.

...

Handle customer enquiries via calls
Support daily operations for the call centre
Resolve with customer complaint and follow up on feedback
Follow up with existing customer on their issue
Communicate with internal parties base on the request

skills & experiences required.

Diploma holder or above
1+ years in banking customer service experience
Experience in client on-boarding is highly preferable
Strong interpersonal and communication skills
Good command in Microsoft Office
Excellent command in both spoken and written English, Mandarin and Cantonese

To apply online, please click on the link. Alternatively, for a confidential discussion please contact Coco Ng on + 852 6298 1083 or email: coco.ng@randstad.com.hk

about the company.

about the job.

Handle customer enquiries via calls
Support daily operations for the call centre
Resolve with customer complaint and follow up on feedback
Follow up with existing customer on their issue
Communicate with internal parties base on the request

skills & experiences required.

Diploma holder or above
1+ years in banking customer service experience
Experience in client on-boarding is highly preferable
Strong interpersonal and communication skills
Good command in Microsoft Office
Excellent command in both spoken and written English, Mandarin and Cantonese

...

skills
customer service, client servicing, retail banking, relationship management, call centre
qualifications
Client On-boarding experience
Know Your Customers
education
Associate Degree/Diploma

apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
we’ll give you a call.
Our consultant will call you to discuss your application and further career aspirations if you're suitable for a role.
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility to work in Hong Kong SAR.
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
the interview.
If a job which you have applied for requires an interview, we will ensure you are fully prepared and know exactly what to expect - good luck!
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.

coco ng

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customer relationship manager - securities firm.

job details

skills

qualifications

education

the application process.

apply with randstad.

we’ll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

get in touch

coco ng

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