customer data analyst | real estate, research agencies.

about the company.
The business has complementary operations in property-related fields including hotels, property management, serviced apartments, etc. The company is looking for a Customer Data Analyst to join their team.

• Report to the team manager
• Fast-paced and dynamic environment
• Flexible working hours

• Utilize qualitative and quantitative research methods to uncover consumer needs, understand market trends, and enhance the overall consumer experience.
• Execute research projects by planning, gathering stakeholder needs, defining research objectives, designing research, implementing survey samples, and managing research agencies during focus group studies.
• Analyze survey results and combine them with other data sources to generate consumer insights.
• Translate insights into actionable recommendations and collaborate with cross-functional teams to implement them.
• Assist in managing the overall data analytics framework for the loyalty program with the goal of driving consumer loyalty and increasing customer sales.
• Work with cross-functional teams to analyze campaign performance, consumer behavior, and segmentation.
• Develop analytics reports that provide actionable insights and recommendations.

• Bachelor's degree in Social Science, Quantitative Analysis, Statistics, or a related field is required for this position.
• Minimum of 5+ years of experience in market research or data analytics
• Strong business acumen, analytical skills, and numerical sense are necessary for this position, and the candidate should be able to work independently with attention to detail.
• Candidates from a research background who are seeking an in-house data analytical role will also be considered for this position.

Interested candidates, please click APPLY NOW or send your updated resume to Miyako Ho at miyako.ho@randstad.com.hk

• Similar opportunities: https://www.randstad.com.hk/jobs/q-miyako/
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