about the company.
This renowned regional bank, provides a wide range of financial products to Consumers in Hong Kong. Our client is looking for customer service experts to join their renowned customer service centre.
about the team.
You will enjoy strong support from leadership. You will work closely with the internal compliance and risk team. You will work closely with the sales team to drive revenues.
about the job.
-You will proactively provide professional and all rounded hotline services through both inbound and outbound channels.
-You will handle enquiries and promote banking products including cards, personal loan, insurance products, etc
- You will contribute to the achieving the section's service and sales targets
- You will respond to customer's feedbacks timely, driving for service improvement and better customer experience
skills & experiences required.
-You will possess degree or above in Business Administration or related disciplines
-You will have experience in customer service (preferred in a call center environment)
-You will possess IIQE paper 1, 2,3 and HKSI paper 1,4
-You will have good command of spoken and written English and Chinese (both Cantonese and Mandarin )
If you're interested in this role, click 'apply now' or for more information and a confidential discussion on this role or to find out more opportunities in Retail / Private Banking contact Morris Cheng at +852 2232 3436 or email firstname.lastname@example.org...