summary

randstad hong kong
HK$25,000 - HK$30,000, per month, attractive package
permanent
full-time

specialism
banking & financial services
sub specialism
retail banking
reference number
91M0155290_1652329832

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job details

about the company.

This renowned regional bank, provides a wide range of financial products to Consumers in Hong Kong. Our client is looking for customer service experts to join their renowned customer service centre.

about the team.

You will enjoy strong support from leadership. You will work closely with the internal compliance and risk team. You will work closely with the sales team to drive revenues.

about the job.

-You will proactively provide professional and all rounded hotline services through both inbound and outbound channels.

-You will handle enquiries and promote banking products including cards, personal loan, insurance products, etc

You will contribute to the achieving the section's service and sales targets
You will respond to customer's feedbacks timely, driving for service improvement and better customer experience

skills & experiences required.

-You will possess degree or above in Business Administration or related disciplines

-You will have experience in customer service (preferred in a call center environment)

-You will possess IIQE paper 1, 2,3 and HKSI paper 1,4

-You will have good command of spoken and written English and Chinese (both Cantonese and Mandarin )

If you're interested in this role, click 'apply now' or for more information and a confidential discussion on this role or to find out more opportunities in Retail / Private Banking contact Morris Cheng at +852 2232 3436 or email morris.cheng@randstad.com.hk

about the company.

This renowned regional bank, provides a wide range of financial products to Consumers in Hong Kong. Our client is looking for customer service experts to join their renowned customer service centre.

about the team.

You will enjoy strong support from leadership. You will work closely with the internal compliance and risk team. You will work closely with the sales team to drive revenues.

about the job.

-You will proactively provide professional and all rounded hotline services through both inbound and outbound channels.

-You will handle enquiries and promote banking products including cards, personal loan, insurance products, etc

You will contribute to the achieving the section's service and sales targets
You will respond to customer's feedbacks timely, driving for service improvement and better customer experience

skills & experiences required.

-You will possess degree or above in Business Administration or related disciplines

-You will have experience in customer service (preferred in a call center environment)

-You will possess IIQE paper 1, 2,3 and HKSI paper 1,4

-You will have good command of spoken and written English and Chinese (both Cantonese and Mandarin )

If you're interested in this role, click 'apply now' or for more information and a confidential discussion on this role or to find out more opportunities in Retail / Private Banking contact Morris Cheng at +852 2232 3436 or email morris.cheng@randstad.com.hk

skills
- no additional skills required
qualifications
- IIQE Paper 1
- 2
- 3
  HKSI Paper 1
- 4
education
- Associate Degree/Diploma

1 of 8
apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
2 of 8
we’ll give you a call.
Our consultant will call you to discuss your application and further career aspirations if you're suitable for a role.
3 of 8
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility to work in Hong Kong SAR.
4 of 8
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
5 of 8
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
6 of 8
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
7 of 8
the interview.
If a job which you have applied for requires an interview, we will ensure you are fully prepared and know exactly what to expect - good luck!
8 of 8
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.

MC

morris cheng

market data middle officer - european investment bank
- Permanent
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about the companyOur client is one of the largest French Banks in the world. Founded in the late 1800s, the bank now operates in more than 40 countries and has 50+ million users. They are currently looking for a Payment Operations Analyst to assist their business in their Hong Kong Capital Markets Operations team.about the teamYou will work under the Capital Markets Operations departmentBe one of the first point of contacts for complex queries/amendments from the Front Officeabout the jobHandle daily management of the Market Data: Creation of different instruments and data control in the referential data base and several FO/BO systemsResponsible for Improvement of the Market Data quality within the bankWork with front, middle and back office to resolve market data related issues.Support business development and volume increaseskills & experiences requiredUniversity degree with 4-6 years of experience Technical Skills: Bloomberg, Reuters, MO Pack-Office (PWT, Excel)Good knowledge of financial products and understanding of the operational risks involved in Fixed Income products Good analytical, organizational and interpersonal skill, ability to intervene in several sensitive systemsTo apply online, please click on the link below. Alternatively, for a confidential discussion please contact Kira Tang on + 852 2232 3492 or email: kira.tang@randstad.com.hk
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- Permanent
- HK$20,000 - HK$35,000, per month, Bonus
- Full-Time
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about the companyOur client is a well-established retail and corporate bank with a strong presence in Hong Kong.about the teamThe team is under Client Services team under Operations Department. It is hands-on and expanding. They are looking for multiple candidates to join the team.about the jobYou will:provide trade services to existing clients including transaction execution, reviewing letters of credit, remittance, export and import documentationscollaborate with trade and corporate banking relationship managers on trade-related issuesmonitor daily trade processing quality, transactions workflow and customer enquiriesskills & experiences requiredAssociate Degree / Higher Diploma or aboveAt least 2-3 years’ bills operation experience in corporate banking/trade financeAlso welcome candidates who are now on bills checkers' rolesGood knowledge of Trade and/or Receivables FinanceGood command in both English and ChineseTo apply online, please click on the link. Alternatively, for a confidential discussion please contact Cheryl Tsang on + 852 2232 3470 or email: cheryl.tsang@randstad.com.hk
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market data middle officer - french investment bank
- Permanent
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- Full-Time
posted 26 may 2022
about the companyOur client is one of the largest French Banks in the world. Founded in the late 1800s, the bank now operates in more than 40 countries and has 50+ million users. They are currently looking for a Payment Operations Analyst to assist their business in their Hong-Kong Capital Markets Operations team.about the teamYou will work under the Capital Markets Operations departmentBe one of the first point of contacts for complex queries/amendments from the Front Officeabout the jobHandle daily management of the Market Data: Creation of different instruments and data control in the referential data base and several FO/BO systemsResponsible for Improvement of the Market Data quality within the bankWork with front, middle and back office to resolve market data related issues.Support business development and volume increaseskills & experiences requiredUniversity degree with 4-6 years of experience Technical Skills: Bloomberg, Reuters, MO Pack-Office (PWT, Excel)Good knowledge of financial products and understanding of the operational risks involved in Fixed Income products Good analytical, organizational and interpersonal skill, ability to intervene in several sensitive systemsTo apply online, please click on the link below. Alternatively, for a confidential discussion please contact Kira Tang on + 852 2232 3492 or email: kira.tang@randstad.com.hk
view job

customer contact centre officer, retail banking.

job details

skills

qualifications

education

the application process.

apply with randstad.

we’ll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

get in touch

morris cheng

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