customer care in Hong Kong

posted
contact
vivienne leung, randstad hong kong
job type
permanent
salary
HK$ 180,000 - HK$ 216,000 per year

job details

posted
location
hong kong
specialism
administration & business support
job type
permanent
working hours
Full-Time
salary
HK$ 180,000 - HK$ 216,000 per year
reference number
91M0139549_1572256019
contact
vivienne leung, randstad hong kong
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job description

My client is a global leading hospitality tech company. With a significant growth in their business, they are expanding their customer care team and looking for a customer relationship officer.

Responsibility:

  • Manage customer inquiries and response to requests
  • Handle and follow up issues with clients via email and calls
  • Developing and maintain long-term relationship with potential partners
  • Maintaining all information of customer activity

Requirements:

  • Diploma or above
  • Strong written and verbal communication skills
  • Excellent skills in English and Cantonese, proficiency in English and Chinese word-processing
  • Ability to quickly assess a situation and problem solve to point of resolution
  • Working experience in the customer service sector is an advantage
  • Availability on shift and work on weekends






skills

Welcome Freshgrad

qualification

Welcome fresh grad

educational requirements

Bachelor Degree