customer care officer,prestige banking(17k)(fresh grad welcome) in Hong Kong

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job details

posted
location
hong kong
specialism
banking & financial services
job type
permanent
working hours
Full-Time
reference number
91M0082325_1539401357
contact
alex cheung, randstad hong kong
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job description

About the company

Our client is a multinational bank in Hong Kong. They are currently hiring Customer Care Officer, Prestige Banking to further expand their business.

Responsibility:

  • Working in a contact centre environment and handling multiple customer calls from Premier customers
  • Providing high quality service to achieve maximum customer satisfaction by resolving customer queries
  • Perform investment trading execution services upon client request
  • Perform operational procedure in accordance with Hong Kong Monetary Authority regulations
  • Adhere to banking compliance and anti money laundering guideline

Salary and benefit package:

  • Basic salary: 17,000 per month (upon passing probation) with year-end bonus
  • 18 days annual leave
  • Comprehensive medical package
  • 5 days work week
  • 3 months comprehensive banking training with pay

Skills and experience required:

  • Higher diploma/ associate degree or above
  • Good communication and interpersonal skills
  • Fresh grad will also be considered

If you are interested in this position, please click link to apply or send your CV to alex.cheung@randstad.com.hk . If you would like to know more about this role, please contact Alex Cheung at +852 2232 3470 for a confidential conversation

skills

banking, bank, trainee, financial service, analyst, call centre, customer service, fresh graduate, wealth management, high net worth client, banker, asset management, sales, business development, retail banking, investment, securities, stock, KYC

qualification

Higher diploma/ associate degree or above
Good communication and interpersonal skills
Fresh grad will also be considered

educational requirements

Vocational/Professional Qualification